Returned items need to be in a clean, undamaged and in resellable condition to receive a full refund (minus shipping). Items that are not in their original condition, are damaged or missing parts are given a partial refund, depending on the degree of damage (usually 50% - 80% of the original purchase price).

We want you to be completely satisfied with our information products and what they can do for your health. Download or order a printed information product and use it for for up to 30 days risk-free (minus shipping, if applicable). Opened audio CDs are not returnable. However, we will gladly accept returns or exchanges on unopened CDs for up to 30 days following your purchase. For further information on other products, please see our Terms & Conditions for complete details regarding our return policy.